Payment Options
Shopping online is easy and convenient. We accept several forms of payment:
- Visa
- Discover
- Master Card
- American Express
Prices and Information
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
Returns & Refunds
If there’s a problem with a product that you purchased from us, please bring it back to us. We will refund the original purchase amount within 30 days of your purchase for items returned in new condition or are defective. Merchandise returned that appears used may be subject to a restocking fee.
You may also ship an item back to us if it is defective or not to your satisfaction. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee.
Details:
- Time:
- Bicycles: 3 Days and in new condition
- Apparel: 30 Days - Item must be unworn and in new condition with original tags
- Parts: 7 Days - Items must be in new condition and original packaging if applicable
- Accessories: 30 Days - Item and packaging must be in new condition
- All sale items are final and non-refundable
- Method of Refund: Refund will be applied to the original form of payment.
- Product Condition: Product must be new or like new condition in order to return.
- Refund Contact Info: Contact the store at which you purchased the item about a refund. You can find store hours, addresses, email and phone numbers on our Store Locator page.
- Charges: Customer is responsible for any shipping costs related to the return.
Labor fees, such as custom wheel builds or other services, are non-refundable.
